I was recently banned by ponytown(today) I logged onto my account an started working on my island with a friend an suddenly I was logged out of my account with no information or anything before it said I was permanently suspended

I was not sent a reason why an from what I can recall I had this account for 3 months minus my old account I had for years(which I cannot use anymore due to forgetting my Gmail password) am not sure why I was banned

I used the 18+ server like I was supposed to an the most unhinged thing I've said is literally just cursing so why? I sent them a email so far in hopes things work out because I find this kind of crazy.